Q3. What about the lead time?
A: Sample needs 5-7 days, 10-15 days for bulk order

Q4. Do you have any MOQ limit for outdoor light fixtures order?
A: Low MOQ, 1pc for sample checking is available

Q5. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Air and sea shipping also optional.

Q6. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
    Secondly We quote according to your requirements or our suggestions.
    Thirdly customer confirms the samples and places deposit for formal order.
    Fourthly We arrange the production.

Q7. What is your terms of delivery?
A: We accept EXW, FOB, CIF etc. 

Q8: Do you offer guarantee for all led landscape lighting fixtures?
A: Yes, we offer 2-5 years warranty to our products.

Q9: What is your terms of payment?
A: PayPal or Western Union for sample or small order
    T/T for bulk order, 30% or 50% deposit, the balance to be paid before shipment

Q10: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
    Secondly, during the guarantee period, we will send new replacements with new order for small quantity. For defective batch products, we will  repair them and resend them to you or we can discuss the solution including re-call according to real situation.